Warranty
Workmanship warranty
Every Driveway King project comes with a written workmanship warranty. It covers our work: how we prepared the site, how we built the slab, and whether we followed the contract you signed. It does not cover the normal behavior of concrete as a material, and it does not cover damage that happens after we leave. Both sides of that are published here so nothing about the coverage is a surprise.
Warranty Term
Our standard warranty is one year. You can add two more years for a fee based on the size of your project, giving you three full years of coverage.
What is covered
- Ground and base work
- The ground preparation and gravel base compaction, done to the depth and standard in your contract.
- Slab construction
- Thickness, steel sizing, and steel position, built as agreed.
- Pouring and finishing workmanship
- How the concrete was placed, screeded, finished, and textured, done to the standard in your contract.
- Joint layout and cutting
- Joint spacing, placement, and cut timing, done as agreed for your slab.
- Drainage as built
- Grades and drainage work built to the elevations and details you approved.
- Doing what we agreed to
- If the finished work does not match what you approved in writing, we correct it.
What is not covered
- Normal shrinkage cracking
- Concrete shrinks as it cures. Tight hairline cracking with no vertical step is expected material behavior, not a defect.
- Deicer damage
- Surface flaking caused by chloride based deicing products, including damage during the first winter, when no deicer should be used at all.
- Damage from loading beyond what we agreed to
- Vehicles, equipment, dumpsters, or storage loads heavier than what the slab was built to carry.
- Early loading
- Damage caused by traffic before the cure schedule in your contract allows it.
- Changes made by others
- Alterations, cuts, attachments, coatings, or nearby digging done by anyone other than Driveway King.
- Site conditions outside our work
- Ground movement from causes outside the driveway footprint, including irrigation leaks, downspouts added later, utility failures, and grading changes made after we finish.
- Acts of nature
- Flooding, earthquakes, and other events outside the control of either party.
Owner responsibilities
- Keep all traffic off the slab through the schedule in your contract.
- Use no deicing products during the first winter, and use them sparingly after that.
- Keep gutter and downspout water away from the driveway and its edges.
- Keep sprinklers from soaking the ground at the slab edges.
- Keep joint sealant maintained so water does not reach the base.
- Tell us in writing about any concern so we can look at it while it is still small.
How a claim works
- Contact us in writing
- Send a description of the concern, about when it appeared, and photos. Written notice starts the process and creates a record for both sides.
- Site inspection
- We inspect the work in person. We look at the condition itself, the surrounding drainage, and what we agreed to build.
- Written answer
- You get a written explanation of what we found, whether it falls under the warranty, and why.
- Correction
- Covered work is corrected at no cost to you. If something falls outside the warranty, we explain why and quote the fix separately so you can decide.
Answers
Frequently asked questions
How long is the workmanship warranty?
Our standard workmanship warranty is one year. You can also add two more years of coverage for a fee based on the size of your project, giving you up to three full years of protection. The exact term and any add on years are stated in your signed contract.
Is a crack in my new driveway covered?
It depends on the crack. Tight shrinkage cracking is normal concrete behavior and is not covered. Cracking caused by how the base, thickness, steel, or joints were built is a workmanship issue and is covered.
Does the warranty transfer if I sell the property?
Whether it transfers is addressed in the signed contract for your project. Ask before you sign if it matters to you.
What happens if I used deicer in the first winter?
Surface damage from deicers is not covered, and using deicer the first winter is the most common cause of early surface flaking we see. We tell every owner this in writing when the job is finished.
Ready to talk about your driveway?
Send the details and a few photos. We come out, explain everything in person, and follow up with a comprehensive proposal.
